Returns & Refunds Policy

Returning Policy

You have all your life to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. Once we received your “returned item”, you will receive an email and WhatsApp message confirming the receipt of the item. It is necessary to include a valid WhatsApp number and an eligible email for completion of returns policy. Customer will have to bear the costs of return.

Refund Policy

For us, quality and ultimately customer satisfaction is the name of the game and that is the reason, our customers take pride in using our leather products which are completely hand stitched by our highly skillful and dexterous craftsmen.Our customers can return articles based on the following requisites:

• The article must be returned in original packing with tags attached.
• The condition of the article must be as good as new.
• We offer a 3 days money back or return guarantee.

Refunds Shipping Policy

You will be responsible for paying for your own shipping costs for returning your item, if there is problem with your choice in size, color, or style. peshawarichapal.pk will not charge you the shipping if there is mistake from their side. Shipping costs are nonrefundable.If you receive a refund, the cost of return shipping will be deducted from your refund.